Terms & Conditions

These Terms & Conditions (“Terms”) apply to your use of suluxcentre.com and related services operated by Sulux Centre, an authorised luxury watch retailer based in Kathmandu, Nepal.

By browsing our site, creating an account, or placing an order, you confirm that you are at least 18 years old and agree to these Terms, our Privacy Policy, and Return Policy.

We strive to display accurate product descriptions, specifications, and images. Minor variations in dial shade, strap texture, or packaging may occur between photographs and the physical item.

All watches sold by Sulux Centre are sourced through authorised channels unless otherwise stated. Each timepiece is inspected before sale. Warranty coverage depends on the manufacturer and any additional assurance provided by Sulux Centre at the time of purchase.

Prices are listed in Nepalese Rupees (NPR) unless otherwise indicated and may change without notice until an order is confirmed. Promotional discounts apply only during the stated offer period.

We reserve the right to decline or cancel an order if pricing or product information was displayed in error, if stock is unavailable, or if fraud is suspected. Full payment or an agreed deposit may be required before dispatch or collection.

Order confirmation does not guarantee acceptance until we verify payment and stock. Delivery timelines are estimates and may vary due to customs, courier delays, or circumstances beyond our control.

Risk of loss passes to you upon delivery to your address or when you collect the watch from our showroom, whichever applies. Please inspect your purchase upon receipt and notify us promptly of any visible damage.

You agree not to:

• Use our website for unlawful purposes or to transmit harmful code.
• Attempt to gain unauthorised access to our systems or customer accounts.
• Copy, scrape, or reproduce site content for commercial use without written permission.
• Misrepresent your identity or submit false order information.

To the fullest extent permitted by law, Sulux Centre is not liable for indirect, incidental, or consequential losses arising from use of our website or products, including loss of profit, data, or goodwill.

Our total liability for any claim relating to a product or service is limited to the amount you paid for that specific item, except where liability cannot be excluded under applicable Nepalese law.

All content on this website—including text, logos, photography, and design—is owned by Sulux Centre or used under licence. Brand names and trademarks belong to their respective owners and are used for identification only.

These Terms are governed by the laws of Nepal. Any dispute shall be subject to the exclusive jurisdiction of the courts of Kathmandu, unless mandatory consumer protection rules provide otherwise.

We may update these Terms from time to time. The revised version will be posted on this page with an updated date. Continued use of our services constitutes acceptance of the changes.

For questions about these Terms, contact Sulux Centre at info@suluxcentre.com, +977 9768912816, or Woodland Complex, Durbarmarg, Kathmandu, Nepal.